Legal
Legal documents
The terms that apply when you use Carlore, and how we handle your information. Each version keeps its own permanent page, so you can always read the exact text you agreed to.
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Privacy Policy
How Carlore handles personal information, where your garage lives (on your devices and in your own cloud, never on our servers), and the choices and rights you have.
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Terms of Service
The agreement between you and Carlore for using the apps, website and services, including the end-user license for the apps and how disputes are resolved.
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Subscription Terms
How Carlore Plus is sold, billed, renewed and canceled through the App Store and Google Play, and what happens when Plus ends.
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Refund Policy
Refunds for Carlore Plus are decided by Apple or Google under their own policies; this page explains how to ask for one and how we can help.
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Affiliate Disclosure
Carlore has no affiliate links and earns nothing from shops, dealers, insurers or manufacturers.
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Acceptable Use Policy
The rules for using Carlore, including paper copies, handover packages, borrower guides and support, how to report a problem or a copyright concern, and what we do when the rules are broken.
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Accessibility Statement
Our commitment to making Carlore usable by everyone, what the apps and website are designed to support, what we have checked, what still needs work, and how to tell us.
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Security and Vulnerability Disclosure
How we protect Carlore and your data, and how to report a security vulnerability to us safely.
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Open-Source Licenses
The open-source software and fonts that Carlore's apps and website include, the licenses they come under, and the notices those licenses ask us to pass on.
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Cookie Statement
carlore.app sets no cookies of its own and uses no analytics; this statement explains the strictly necessary security checks our hosting provider may run.
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Data Processing Summary
Each purpose for which Carlore processes personal data, with the data used, the legal basis, how long it is kept and who receives it.
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Account Deletion
How to delete your Carlore account and its data, in the app or by email, what is deleted and when, and what stays.
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Contact and Legal Details
Who provides Carlore and how to reach us for help, privacy, security and everything else.